Privacy Policy

1. Introduction

FundRaksha LegalTech Pvt. Ltd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal and sensitive information when you interact with our corporate website [www.fundraksha.com], product websites, mobile applications, APIs, and services.

This policy applies to all users of the following platforms operated by FundRaksha :

• FundRaksha Collect – B2B credit automation and collections
• FundRaksha Legal – Legal workflow management and litigation support
• FundRaksha Credit – Lending and credit underwriting services
• FundRaksha Book – Financial accounting and GST compliance
• FundRaksha Tax – Tax filing and advisory
• FundRaksha Analyst – Business intelligence and GenAI-based analytics

By using any FundRaksha product or service, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

• Full name, email address, mobile number, postal address
• Government-issued IDs (PAN, Aadhaar, GSTIN, etc.)
• Banking and payment credentials
• Uploaded documents such as KYC, contracts, and invoices

2.2 Business Information

• Company name, incorporation details, and addresses
• GST, TIN, CIN, and business registration numbers
• Invoice and transaction metadata
• Employee, supplier, or client details

2.3 Usage & Technical Data

• Browser type, IP address, device identifiers
• Location data, timestamps, clickstream behavior
• System logs, cookies, error reports

2.4 Sensitive Personal Data or Information (SPDI)

• Passwords, passcodes, OTPs
• Credit scores, bank statements, transaction logs
• Health records (in rare cases)

3. How We Use Your Information

• Register and verify users
• Process transactions and offer financing
• Manage legal and compliance workflows
• Provide tax filing and accounting services
• Generate analytics and business intelligence
• Send updates and communications
• Comply with regulations

4. Information Sharing

We do not sell your data. We may share it with:

• Banking partners and payment processors
• Legal, tax, and audit advisors
• Regulatory bodies (RBI, GSTN, etc.)
• Cloud service providers
• Internal FundRaksha group entities

5. Data Retention

We retain information for operational and regulatory needs, up to 8+ years unless otherwise requested or required.

6. Data Security

• SSL/AES encryption
• Role-based access and audit logs
• Code reviews and penetration testing
• Disaster recovery and secure backups

7. Your Rights

• Access, correction, and deletion of data
• Withdraw consent at any time
• Raise concerns via support email

8. Cookies and Web Tracking

We use session, analytics, and marketing cookies. Users can manage cookies via browser settings.

9. Product-Level Notes

Each product may collect unique data:

• FundRaksha Credit: Financial documents and credit history
• FundRaksha Law: Legal documents and cases
• FundRaksha Analyst: Uploaded datasets for AI insights

10. Children’s Privacy

We do not knowingly collect data from anyone under 18 years of age.

11. Data Transfers

Data may be stored in cloud infrastructure outside India with secure, compliant systems.

12. Updates to this Policy

We may update this policy. Continued usage constitutes acceptance.

13. Contact Us

Grievance Officer
Mr. Kumar Ashu
FundRaksha LegalTech Pvt. Ltd.
FundRaksha LegalTech Pvt Ltd Plot # 37 & 38, Serinity Square Madhapur, Hyderabad - 500081 Telangana, India
📧 ashu@fundraksha.com
🔗 https://fundraksha.com/grievances